Hands down this little test works 99% of the time. The fact is that email is good for somethings, but instant messaging is better for most.
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Email is great for three things:
In these areas, the instant messaging application is not as effective as email, because it requires instant reaction. Although any instant messenger can still do all of these tasks.
Here’s where an instant messenger will excel:
The point that should be obvious is that email cannot keep up with instant messaging when you look at raw speed. With few exceptions, instant messaging gets the job done faster, which translates to greater efficiency and productivity. Teams may need both communication channels for different occasions, depending on urgency and type of required communication.
I think we have a clear winner!