{"id":24681,"date":"2022-11-14T11:26:30","date_gmt":"2022-11-14T11:26:30","guid":{"rendered":"https:\/\/www.brosix.com\/?p=21837"},"modified":"2022-11-14T11:26:30","modified_gmt":"2022-11-14T11:26:30","slug":"how-to-build-collaborative-communication","status":"publish","type":"post","link":"https:\/\/www.brosix.com\/blog\/how-to-build-collaborative-communication\/","title":{"rendered":"How to Build Collaborative Communication in the Workplace"},"content":{"rendered":"<p>In the modern workplace, communication and collaboration are mandatory for business success and progress.<\/p>\n<p>Today\u2019s business environment is often riddled with challenges and obstacles that collaborative communication can help to overcome.<\/p>\n<p>A collaborative workspace is a mix of resources and ways of operating a business that helps people within a team work towards a common end goal.<\/p>\n<p>Communication is the thread that holds these cooperative teams together.<\/p>\n<p>Additionally, collaborative communication fosters creativity, helps people exchange ideas, and closes a communication gap that would otherwise be harmful to the organization.<\/p>\n<p>In this article, we\u2019re going to explore what collaborative communication is, why it&#8217;s important in the workspace, and the essential components organizations need to implement it successfully.<\/p>\n<h2>1.The definition of collaborative communication<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-responsive wp-image-21833 size-full aligncenter\" src=\"https:\/\/www.brosix.com\/wp-content\/uploads\/definition-of-collaborative-communication.jpg\" alt=\"Definition of collaborative communication\" width=\"600\" height=\"315\" \/><\/p>\n<p>The future of business entails creativity, innovation and the potential to solve complex and sophisticated problems.<\/p>\n<p>If a business already has the capacity to incorporate these critical factors into its overall strategy, then collaborative communication is the icing on the cake.<\/p>\n<p>So, what exactly is collaborative communication?<\/p>\n<p>Collaborative communication is the process of communication in which every person involved matters.<\/p>\n<p>In this <a href=\"https:\/\/www.brosix.com\/blog\/communication-models\/\">communication model<\/a>, people exchange ideas and information and discuss different topics to reach an end goal together.<\/p>\n<p>Collaborative communication is based on the idea that people want to feel heard, seen and validated.<\/p>\n<p>Whether you\u2019re communicating collaboratively to launch a new feature or create an app, the idea behind it is that everyone is involved and feels they\u2019re contributing to the project.<\/p>\n<p>The concept of collaborative communication involves two key elements:<\/p>\n<ul>\n<li><b>Collaboration<\/b> is the process in which people share common values, ideas and concepts and work together to achieve a goal.<\/li>\n<li><b>Communication<\/b> is the manner in which collaborative teams interact to help reach that goal in an efficient way.<\/li>\n<\/ul>\n<p>In order to accomplish a common objective, collaborative communication entails fluidly exchanging information and debating different topics as a group.<\/p>\n<p>Collaborative communication promotes openness and free idea-sharing. Therefore, it should be the norm in every business that values its people.<\/p>\n<p>[highlight_block title=&#8221;You might also like:&#8221; link1=&#8221;https:\/\/www.brosix.com\/blog\/emotional-barriers\/&#8221; link2=&#8221;https:\/\/www.brosix.com\/blog\/improve-work-performance\/&#8221; link3=&#8221;https:\/\/www.brosix.com\/blog\/what-is-lateral-communication\/&#8221; ]<\/p>\n<h2>2.Why does collaborative communication matter?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-responsive wp-image-21835 size-full aligncenter\" src=\"https:\/\/www.brosix.com\/wp-content\/uploads\/why-does-collaborative-communication-matter.jpg\" alt=\"Why does collaborative communication matter?\" width=\"600\" height=\"315\" \/><\/p>\n<p>Now that you\u2019ve got an idea of what collaborative communication is, you may be wondering why it&#8217;s important to incorporate it in your business strategy.<\/p>\n<p>According to a <a href=\"https:\/\/www.globenewswire.com\/news-release\/2019\/03\/20\/1757785\/0\/en\/Dynamic-Signal-Study-Finds-U-S-Workforce-Stressed-and-Ready-to-Quit-Compounding-Concerns-From-Tight-Labor-Market-and-Possible-Economic-Downturn.html\" target=\"_blank\" rel=\"noopener\">2019 study by Dynamic Signal<\/a>, 80% of the U.S. workforce felt stressed because of ineffective company communication.<\/p>\n<p>The same research showed that 63% of 1,000 U.S. employees intended to leave their job due to poor company communication.<\/p>\n<p>These staggering numbers are clear indicators that communication is a crucial factor in people\u2019s decision to stay with a particular employer.<\/p>\n<p>Good communication reduces uncertainty, eliminates questions and gives clarity and purpose.<\/p>\n<p>While collaborative communication has plenty of benefits for employees, it&#8217;s also equally beneficial to organizations.<\/p>\n<p>Well organized teams function more efficiently, thanks to cooperative communication.<\/p>\n<p>The significance of collaborative communication increases with the emergence of <a href=\"https:\/\/www.brosix.com\/blog\/collaborative-leadership\/\">collaborative leadership<\/a>.<\/p>\n<p>Let\u2019s get more practical and see what the benefits of collaborative communication in the workplace are:<\/p>\n<h3>2.1. Lowers the rate of employee turnover<\/h3>\n<p>According to a <a href=\"https:\/\/www.gallup.com\/workplace\/351545\/great-resignation-really-great-discontent.aspx\" target=\"_blank\" rel=\"noopener\">Gallup study<\/a>, 48% of America\u2019s working population are actively looking for job opportunities.<\/p>\n<p>Additionally, organizations and businesses that communicate well with their employees have a 4.5x higher likelihood of keeping their top talent.<\/p>\n<p>These statistics indicate that if employees experience poor communication in the workplace, they become disengaged and lose interest and motivation.<\/p>\n<p>Employees who are disengaged at work are more likely to explore other alternatives, which increases employee turnover.<\/p>\n<p>As a result, it&#8217;s critical for managers and leaders to foster an environment where collaboration and good communication are valued if they want to retain their people.<\/p>\n<h3>2.2. Reduces ambiguity and confusion<\/h3>\n<p>According to <a href=\"https:\/\/www.salesforce.com\/ca\/blog\/how-soft-skills-are-crucial-to-your-business\/\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a>, 86% of employees and executives consider ineffective collaboration and communication a major cause of failure in business.<\/p>\n<p>Confusion leads to frustration which then leads to conflict. This is where collaborative communication comes into play.<\/p>\n<p>It comes down to communicating clearly about people\u2019s roles and responsibilities to prevent misunderstandings and enable teams to carry out their tasks independently.<\/p>\n<h3>2.3. Increases productivity<\/h3>\n<p>According to the <a href=\"http:\/\/www.webtorials.com\/main\/resource\/papers\/Mitel\/paper2\/2017-Workplace-Productivity-SotM.pdf\" target=\"_blank\" rel=\"noopener\">2017 Workplace Productivity and Communications Technology Report<\/a>, 15% of an employee&#8217;s overall work time was lost due to ineffective or inefficient communication.<\/p>\n<p>Instead of completing the task at hand, employees spend an excessive amount of time trying to grasp their objectives and responsibilities.<\/p>\n<p>Employee productivity increases when communication is straightforward because they can understand their tasks and duties more easily.<\/p>\n<p>Teams can achieve even greater success when communication is collaborative.<\/p>\n<p>This method helps them connect the missing pieces during task execution, find help when they need it and access resources more easily.<\/p>\n<h3>2.4. Brings your team together<\/h3>\n<p>Collaborative communication is the foundation of bringing people together and strengthening the relationships between them.<\/p>\n<p>This model helps employees comprehend the company&#8217;s direction and their position within it.<\/p>\n<p>It also establishes a link between management and the employees themselves.<\/p>\n<p>If team members are on the same page, they can provide a consistent message about the company.<\/p>\n<p>It also makes them feel that they\u2019re part of a group, which is something all humans desire.<\/p>\n<h3>2.5. Boosts morale<\/h3>\n<p>Lastly, collaborative communication helps boost employee morale, thus <a href=\"https:\/\/www.brosix.com\/blog\/productivity-hacks\/\">increasing productivity<\/a> and efficiency.<\/p>\n<p>When employees feel safe to express their ideas without fearing rejection or criticism, their perspective on work is automatically improved.<\/p>\n<p>It gives them confidence that their work is appreciated which ultimately makes them more motivated to do their job better.<\/p>\n<p>[highlight_block title=&#8221;Discover how to diminish miscommunication in the workplace and improve your company\u2019s performance!&#8221; link1=&#8221;https:\/\/www.brosix.com\/blog\/miscommunication-in-the-workplace\/&#8221; link2=&#8221;&#8221; link3=&#8221;&#8221; ]<\/p>\n<h2>3. Creating a culture of collaborative communication<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-responsive wp-image-21832 size-full aligncenter\" src=\"https:\/\/www.brosix.com\/wp-content\/uploads\/creating-a-collaborative-communication-culture.jpg\" alt=\"Creating a collaborative communication culture\" width=\"600\" height=\"315\" \/><\/p>\n<p>While you may understand its definition and the perks it can bring to businesses, be mindful that collaborative communication doesn&#8217;t just happen overnight.<\/p>\n<p>If you want to implement and foster collaborative communication, you need to invest time and effort in creating an environment where such collaboration can flourish.<\/p>\n<p>Let\u2019s explore three best practices for organizations that want to <a href=\"https:\/\/www.brosix.com\/blog\/collaboration-techniques\/\">create a culture of collaborative communication<\/a>.<\/p>\n<h3>Identify your team\u2019s strengths and define roles<\/h3>\n<p>As an employer, you first have to clearly define the roles and objectives of each team member so that everyone is aware of their expected contribution to any given process.<\/p>\n<p>The organization may become chaotic and confused if your business goals and plan are not properly communicated, which could have negative effects.<\/p>\n<p>Frustration or even conflict can result from ambiguity or a lack of clarity regarding duties and expectations.<\/p>\n<p>You won&#8217;t be able to <a href=\"https:\/\/www.brosix.com\/blog\/effective-collaboration-in-the-workplace\/\">collaborate effectively<\/a> if you don&#8217;t understand how each person&#8217;s position differs from the others.<\/p>\n<p>Make sure to clearly identify the team&#8217;s goals and strengths, as well as each member&#8217;s role and duties in achieving objectives.<\/p>\n<h3>Establish a code of conduct<\/h3>\n<p>Setting up a code of conduct and a working procedure for all collaborators is also important.<\/p>\n<p>As we&#8217;ve demonstrated, strong collaborative <a href=\"https:\/\/www.brosix.com\/blog\/teamwork-quotes\/\">teamwork<\/a> requires mutual respect, acknowledgment and appreciation of each member&#8217;s effort.<\/p>\n<p>Make sure to establish a set of rules that makes sense for your business and are in line with your vision, mission and values.<\/p>\n<p>After everyone has this information, ensure your team also follows it.<\/p>\n<p>As an employer, start by giving an example and replicate those values yourself in your day-to-day collaboration and communication.<\/p>\n<p>Business success is always the result of the combined efforts of the teams and departments within that organization.<\/p>\n<p>Therefore, developing a strong <a href=\"https:\/\/www.brosix.com\/blog\/internal-communications-planning\/\">collaborative communication plan<\/a> is essential for reaching that level of success.<\/p>\n<h3>Implement a system to manage disagreement<\/h3>\n<p>No matter how well your team communicates and collaborates, there will inevitably be mistakes and situations when people disagree with each other.<\/p>\n<p>Not being on the same page all the time is natural, so make sure you have a procedure in place to handle disagreements and resolve conflicts.<\/p>\n<p>Collaborative communication doesn\u2019t encourage blaming culture.<\/p>\n<p>Team members should not feel guilty about making mistakes themselves or harbor resentment towards teammates who make mistakes.<\/p>\n<p>While it\u2019s extremely important that people take responsibility for their actions and acknowledge their mistakes, collaborative communication is not about pinning the guilt on a single individual.<\/p>\n<p>It\u2019s about <a href=\"https:\/\/www.brosix.com\/blog\/workplace-conflict-resolution\/\">solving conflicts<\/a> in an amicable way and finding solutions to make things better moving forward.<\/p>\n<p>[highlight_block title=&#8221;Are you looking for ways to improve your team\u2019s collaboration within the workplace? Check out this extended list with the best collaboration tools available!&#8221; link1=&#8221;https:\/\/www.brosix.com\/blog\/collaboration-apps\/&#8221; link2=&#8221;&#8221; link3=&#8221;&#8221; ]<\/p>\n<h2>4. Essential requirements for collaborative communication in the workplace<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-responsive wp-image-21834 size-full aligncenter\" src=\"https:\/\/www.brosix.com\/wp-content\/uploads\/essential-requirements-for-collaborative-communication-in-the-workplace.jpg\" alt=\"Essential requirements for collaborative communication in the workplace\" width=\"600\" height=\"315\" \/><\/p>\n<p>Now you know what collaborative communication is, the tremendous benefits it can bring to the table, and how to create a culture to nurture it.<\/p>\n<p>However, it would be naive to think that this is all you need to know to start successfully implementing collaborative communication in your organization.<\/p>\n<p>There are other essential components you need to consider if you want this method to be effective: skills and tools.<\/p>\n<h3>Collaborative communication skills<\/h3>\n<p>Many businesses assume that employees naturally understand how to collaborate and communicate effectively with their co-workers and managers.<\/p>\n<p>Collaboration and communication, like many other abilities in the workplace, need to be fostered and cultivated.<\/p>\n<p>Let\u2019s see what vital collaborative communication skills you need to encourage your people to develop.<\/p>\n<h4>Communication skills<\/h4>\n<p>Evidently, good <a href=\"https:\/\/www.brosix.com\/blog\/interpersonal-communication\/\">communication skills<\/a> are essential in a thriving collaborative setting.<\/p>\n<p>A good communication process, however, doesn\u2019t only involve being able to verbalize your thoughts and ideas.<\/p>\n<p>In a collaborative environment, written, verbal and non-verbal communication are the three key components teams need to put forward.<\/p>\n<p>Some people may be naturals at sending eloquent written emails, but have a hard time expressing their ideas verbally in a <a href=\"https:\/\/www.brosix.com\/blog\/group-communication\/\">group<\/a> of people.<\/p>\n<p>While it may not be very common to possess all three, the good thing is that every skill can be improved through practice.<\/p>\n<p>For instance, if you notice some team members who don\u2019t engage during <a href=\"https:\/\/www.brosix.com\/blog\/video-calling-apps\/\">video calls<\/a>, extend an olive branch, invite them to participate by asking them questions they\u2019re comfortable with.<\/p>\n<p>This will show them you value their input and encourage them to speak up.<\/p>\n<h4>Active listening<\/h4>\n<p>Collaboration requires at least two people working together. Therefore, the ability to actively and respectfully listen to others&#8217; opinions is a must.<\/p>\n<p>This skill is crucial in circumstances of disagreement or conflict.<\/p>\n<p>Whatever the scenario, make sure to give the other speaker your full attention while remaining focused and aware of their verbal and nonverbal cues.<\/p>\n<h4>Being empathetic and showing respect<\/h4>\n<p>Effective collaborators must be able to actively listen and communicate their ideas, as well as respect other participants&#8217; contributions.<\/p>\n<p>You don\u2019t need to agree with every opinion you hear, but it\u2019s vital to show empathy and respect towards your collaborators.<\/p>\n<h4>Open-mindedness<\/h4>\n<p>The best collaborators understand the value of being receptive to other perspectives.<\/p>\n<p>It&#8217;s inevitable that different team members will have various approaches and ideas.<\/p>\n<p>Effective professional collaboration requires the ability to think critically and to be open-minded to alternative viewpoints.<\/p>\n<h4>Problem-solving abilities<\/h4>\n<p>The ability to overcome any obstacle that may arise is hard to find but not impossible to develop.<\/p>\n<p>Collaborators must be able to spot problems, recognize hurdles and come up with original solutions.<\/p>\n<p>Having the ability to see the full picture also helps with <a href=\"https:\/\/www.brosix.com\/blog\/virtual-problem-solving-activities\/\">problem-solving<\/a>. Try to detach yourself from your own objectives and understand that the group\u2019s success comes first.<\/p>\n<p>Only then will you be able to come up with innovative ways to overcome <a href=\"https:\/\/www.brosix.com\/blog\/communication-challenges\/\">challenges<\/a>.<\/p>\n<h3>Collaborative communication tools<\/h3>\n<p>Beyond fostering collaborative communication skills in your team members and leaders, another powerful resource that can help, is adopting the right tools.<\/p>\n<p>With so many options for collaborative working tools on the market, assigning tasks, communicating goals and holding meetings have all become much easier.<\/p>\n<p>Let&#8217;s look at some of the best <a href=\"https:\/\/www.brosix.com\/blog\/team-communication-tools\/\">communication tools<\/a> available:<\/p>\n<h4><a href=\"https:\/\/www.brosix.com\/\">Brosix<\/a><\/h4>\n<p><a href=\"https:\/\/www.brosix.com\/\">Brosix<\/a> is an all-in-one <a href=\"https:\/\/www.brosix.com\/blog\/instant-messaging-apps\/\">secure instant messaging platform<\/a> that assists organizations in enhancing <a href=\"https:\/\/www.brosix.com\/blog\/internal-communication\/\">internal communication<\/a> and streamlining workflows while ensuring data security and privacy.<\/p>\n<p>Meaningful discussion is made possible through Brosix&#8217;s real-time messaging channels, even in remote settings.<\/p>\n<p>Make crystal clear <a href=\"https:\/\/www.brosix.com\/features\/voice-chat\/\">audio<\/a> and <a href=\"https:\/\/www.brosix.com\/features\/video-chat\/\">video<\/a> calls and one-on-one or <a href=\"https:\/\/www.brosix.com\/blog\/group-chatting\/\">group chats<\/a>. This feature hones your internal communication and allows information to flow naturally.<\/p>\n<p>With Brosix\u2019s Text Chats, users can rapidly send and receive text messages within their network contacts while ensuring the security of their conversation.<\/p>\n<p>The Chat Rooms feature helps you designate an area just for discussing a given subject with a specific group of individuals.<\/p>\n<p>Workflows and cooperation are optimized by combining screen sharing with remote desktop control, file transfers, a virtual whiteboard and <a href=\"https:\/\/www.brosix.com\/blog\/screenshot-apps\/\">quick screenshots<\/a> with communication channels.<\/p>\n<p>Increase team collaboration by using the interactive messaging feature called Whiteboard, where users can visualize ideas and infographics during their conversations.<\/p>\n<p>[highlight_block title=&#8221;Improve your team communication today!&#8221; link1=&#8221;https:\/\/www.brosix.com\/signup\/&#8221; link2=&#8221;&#8221; link3=&#8221;&#8221; ]<\/p>\n<h4><a href=\"https:\/\/slack.com\/intl\/en-in\/\" target=\"_blank\" rel=\"noopener\">Slack<\/a><\/h4>\n<p>Slack is a full-featured collaboration platform that started out as a messaging service for video game creators.<\/p>\n<p>It links with well-known services like Twitter and Dropbox and is an intuitive chat platform.<\/p>\n<p>You can have as many channels or conversations as you like, and they are organized by topic.<\/p>\n<p>Share any type of file (including photos and videos) with colleagues in a second and forget about the time it would take to write an email.<\/p>\n<p>For those occasions when you need to see your coworkers\u2019 faces, it also offers video call features for up to 15 users.<\/p>\n<p>Slack has a user-friendly interface and is very simple to use, even for beginners, thus making this app perfect for small businesses or startups.<\/p>\n<h4><a href=\"https:\/\/www.zoom.com\/\" target=\"_blank\" rel=\"noopener\">Zoom<\/a><\/h4>\n<p>Zoom doesn\u2019t even need an introduction, most digital nomads have probably used it at least once.<\/p>\n<p>It is a cloud-based solution that includes mobile collaboration, chat, video conferencing and online meetings.<\/p>\n<p>This tool\u2019s main advantages are that it has clear, high-quality audio and video and the option to record calls for later review.<\/p>\n<p>Share your screen with ease, schedule events in just a few seconds, export them to calendars, and invite guests.<\/p>\n<p>With Zoom, you can rest assured that no team member will ever miss an important call.<\/p>\n<h4><a href=\"https:\/\/trello.com\/en\" target=\"_blank\" rel=\"noopener\">Trello<\/a><\/h4>\n<p>The next tool is Trello, which is excellent for project managers and anyone else looking to organize their assignments and complete work swiftly.<\/p>\n<p>Trello enables team members to assign tasks, add descriptions, establish due dates and track each person&#8217;s progress.<\/p>\n<p>It is adaptable, simple to use and aesthetically pleasing, which makes this app suitable for a variety of industries, from software project management to web design.<\/p>\n<h4><a href=\"https:\/\/asana.com\/\" target=\"_blank\" rel=\"noopener\">Asana<\/a><\/h4>\n<p>Asana is a work management software for teams that is available both on the web and mobile devices.<\/p>\n<p>This app assists teams in planning, tracking, and managing their workloads so that they can collaborate on projects with ease.<\/p>\n<p>Create projects, assign tasks to your team members and keep the project\u2019s communication in one place.<\/p>\n<h2>Final thoughts<\/h2>\n<p>Collaborative communication is here to stay.<\/p>\n<p>If your company cares about its people while also prioritizing growth and progress, then adopting collaborative communication will lead you to success.<\/p>\n<p>While it can be challenging to implement a well-thought-out strategy, with the right resources and tools, anything is possible.<\/p>\n<p>The key is finding the right methods that work best for your people.<\/p>\n<p>Hopefully, this article has given you all the insights you need to start adopting a collaborative approach and open communication in your organization.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the modern workplace, communication and collaboration are mandatory for business success and progress. Today\u2019s business environment is often riddled with challenges and obstacles that collaborative communication can help to overcome. A collaborative workspace is a mix of resources and ways of operating a business that helps people within a team work towards a common [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":22693,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-24681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-productivity"],"_links":{"self":[{"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/posts\/24681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/comments?post=24681"}],"version-history":[{"count":0,"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/posts\/24681\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/media\/22693"}],"wp:attachment":[{"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/media?parent=24681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/categories?post=24681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brosix.com\/blog\/wp-json\/wp\/v2\/tags?post=24681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}