How should businesses set response-time expectations in team chat? September 1, 2026 by Brosix Editorial Team Set response-time expectations by message type, not by person. Define a small number of urgency tiers — for example, urgent messages answered within about 15 minutes during working hours, routine questions within a few hours, and non-blocking messages by the end of the next working day — then write those tiers down, agree on a […] Read more » Questions Team Communication Asynchronous Communication Communication Policy Message Urgency Notification Settings Remote Teams Response Time Expectations
