Improve Communication Through Instant Messaging

April 23, 2017   Katya Sotirova
General office work

In a small, quiet office, it can be difficult for employees to get to know coworkers on a personal level

To a certain degree, the same holds true in larger offices with multiple departments. In this case, it can be challenging to efficiently communicate when there are so many people and departments to contend with.
Fortunately, there is a solution to both challenges: the use of a business instant messaging application.

A Business IM for All Communication

Although the majority of instant messaging conversations pertain to work, it’s possible for coworkers to find time for occasional small talk. As a result, employees begin to communicate more efficiently, thus allowing for increased productivity in the future.

Note: it’s important for managers and network administrators to encourage instant messaging communication

While there are other forms of office communication, such as email and phone calls, none are as efficient and effective as instant messaging.

Consider the following:

  • Email does not lend well to effective real-time communication, thus leading to lost time throughout the work day.
  • Phone calls can sidetrack workers, thus putting a damper on their efficiency.
  • Face to face meetings, while essential at times, are often considered a waste of time.

Note: read this article entitled Why Smart Companies Are Doing Away With Meetings as We Know Them.

This one piece will give you a better idea of why many companies are doing away with meetings, and instead relying on other forms of communication (those that make for a better use of time).

Get Connected at Work

A more connected workforce, both personally and professionally, can soon be reality with the implementation of a business instant messenger.

With this approach, coworkers have another way of communicating with one another. Additionally, administrators can control what employees can and can’t do, while also monitoring conversations. This goes a long way in ensuring more efficiency and productivity, which is exactly what every company wants!