Overview

Cybersecurity is a growing global concern. According to recent research, 60% of small and midsize businesses suffered from a cyber attack in 2023. There are also rising concerns about data privacy, particularly in light of new personal data protection regulations around the world.

Brosix takes these issues seriously. That’s why security has been a top priority for us since the very beginning. We at Brosix provide our customers with a secure instant messaging (IM) tool that helps you mitigate the risks of data exposure to malicious external sources.

Brosix has customers located throughout the world, each with unique security needs. These people use the service for marketing, sales, customer support, training, and much more. Some Brosix customers must meet intense security and customer data protection regulations, such as HIPAA and SAS-70. By using Brosix, they’re able to comply with all regulatory requirements and secure their data.

Since day one, our product meets the most advanced corporate cybersecurity requirements. Also, we continue to devote a high level of resources to data security regarding our products’ design and the deployment and maintenance of our systems.

Brosix was founded on the belief that businesses need a completely secure internal communication environment. This belief has driven us to develop an instant messaging tool with the highest level of data protection, allowing our customers to hold online conversations in total security.

Servers and Infrastructure

At Brosix, we maintain a powerful network of secure cloud servers to protect our users’ data. These servers are distributed across multiple facilities that meet the highest security standards.

Note: Brosix never stores user data on its servers unless explicitly requested to do so.

Network administrators can track user activity with the Chat History Archive feature. When this feature is enabled, user data is then stored on a dedicated secure server. This option helps certain customers meet regulations regarding storing employees’ online conversations.

There are also regular backups of our servers to ensure that your data is never lost. Furthermore, backups are sent to a minimum of two locations using a secure VPN connection. Brosix uses a distributed system. If, for any reason, a server fails, users are redirected to a different server to maintain secure team chats.

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Brosix has always been dedicated to providing a highly secure instant messaging app that meets all security standards. A key part of this approach is our secure server network, ensuring Brosix’s customers can communicate in real time with efficiency and peace of mind.

Protect Your Communication With Brosix

A key element of our security strategy is secure communication channels. During communication, we implement a three-tiered strategy to prevent data leaks and breaches.

  • Peer-to-peer connections and end-to-end encryption: Brosix is an instant messenger that prioritizes peer-to-peer communication channels between users. If a direct connection between devices cannot be made, the communication passes through a tunnel server. This way, chat messages are end-to-end encrypted by the sender, with the recipient decrypting upon receipt. Also, it’s important to note that tunnel servers never see, process, or store the data.
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  • Data compression and encryption: All Brosix communication channels undergo data compression and encryption using the AES 256-bit encryption algorithm. This process guarantees that only an authorized user can interpret data sent via Brosix.
  • Website SSL encryption: Brosix extends its high level of data encryption to its own webpages using 128-bit Secure Sockets Layer (SSL) technology, an industry standard for protecting the transmission of sensitive data.

We continue to provide a high-quality enterprise IM experience with a primary focus on security. This will remain our main goal in the future, as it gives our customers the ability to communicate securely in real time.

SAS-70, HIPAA, SSAE 18, and HITECH

Many of our customers are subject to a range of industry regulations regarding data processing and handling. Our app allows these customers to easily meet regulations, when applicable.

Since Brosix does not process financial information, we are not subject to SAS-70. Our company does not process health information, so we are not subject to HIPAA either.

We provide customers with secure communication channels that allow for the efficient transfer of information. During transmission, Brosix does not process, change, or manipulate the data in any way.

Any Brosix customer who is subject to specific regulations, including HIPAA, HITECH, SAS-70, or SSAE 18, can easily meet these requirements.

At Brosix, we are mindful of the incorporation of all the necessary security features and standards in regard to our infrastructure and services. Data security has always been and will remain our highest priority in the future.

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Applications and Features

Brosix ensures that only approved users can log into team networks. It is not possible to log into a Brosix network without coordination between the software and servers through data exchange methods and proprietary protocols.

Our solution enables all data on a team network to be transferred securely. The software creates a connection with a server as a means of authenticating the user and ensuring authenticity.

Brosix guarantees these features on every private IM network, making your instant messaging highly secure. Every user passes through authentication at login. Furthermore, all data passing through the Brosix networks is encrypted, encoded, and compressed. Brosix also takes the following steps to further enhance your online communication security:

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  • Application security: Brosix client applications are verified with a signed certificate provided by globally trusted certificate providers. This verifies the publisher’s identity and demonstrates that no files have been changed by a third party.
  • End-user authenticity: All Brosix users are required to pass authentication. This process is conducted through secure servers to ensure that users are who they say they are.
  • Network administration: Brosix customers are free to designate one or multiple administrators. Network administrators are granted complete control over the creation and deletion of user accounts, blocking accounts, blocking communication between users, enabling/disabling features for specific (or all) users, and creating groups.
  • Brosix staff: Every Brosix team member with access to servers has been trained to understand the finer details of the technology, with an eye toward customer service and security.

We at Brosix believe that IM communication should be 100% safe and secure. That’s why we prioritize your privacy and security, and this will be the approach that continues to guide us in the future.

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