Brosix and Respond.io integration
You don’t need any code to connect Respond.io with Brosix.
How does it work?
How does this integration work?
You’ll receive a notification on Brosix for different events in Respond.io.
- When the assignee of a contact is updated
- When tags are removed or added on a contact
- When any contact fields are updated
- When a conversation is closed
- When a conversation is opened
- When a new comment is posted on a conversation
- When a new contact is created
- When a message is received
- When a message is sent
Discover how the Brosix-Respond.io integration can streamline event management and enhance communication with real-life examples.
Case 1: Improve Response Time for Customer Inquiries
With the integration between Brosix and Respond.io, you can streamline your customer communication by automatically notifying your team members whenever a new message is received on Respond.io.
By using the “message received” trigger in Zapier, you can create an automated workflow that notifies your team members via Brosix when a new message is received, paving the way for quick and efficient responses to all customer enquiries.
Case 2: Automate Outgoing Message Distribution
If you frequently send messages to customers or clients through Respond.io and Brosix, you can use the “message sent” trigger in Zapier to automate the process of message distribution.
By creating a workflow that triggers an action in Brosix whenever a message is sent in Respond.io, you ensure that your team members are aware of outgoing messages and can respond appropriately if needed.
This can help streamline your workflow and improve communication efficiency.
Brosix is a cutting-edge, instant messaging platform specifically crafted for teams that require flawless security and excellence from their communication solution.
Packed with an impressive array of features, including unlimited file transfers, an interactive whiteboard and a robust collaborative suite, it also offers customizable branding options.
Brosix’s advanced functionalities empower teams to optimize their productivity and achieve their objectives. It is indisputably the ultimate solution for the fast-paced work environment of tomorrow.
What is Repond.io?
Respond.io is a messaging platform that connects businesses with customers across multiple channels like WhatsApp, Telegram, LINE, Viber and email.
It consolidates all customer conversations into a single dashboard accessible to teams of any size, automates responses and provides insights to enhance customer engagement. In short, Respond.io streamlines customer communication to improve the overall experience for everyone involved.
What is Zapier?
Zapier is a nifty online tool that allows users to effortlessly connect different web applications and automate mundane tasks, all without writing a single line of code.
With Zapier, you can create personalized automated workflows, known as “Zaps,” that can trigger specific actions in an app based on events that occur in another app. By doing so, Zapier helps streamline your workflow and save valuable time, freeing you up to focus on more important things.
How to connect Brosix and Respond.io through Zapier
- Create an account in Zapier.
- Create a new Zap and select Respond.io as the trigger app.
- Select an event in Respond.io that will trigger the integration.
- Sign in to your Respond.io account.
- Click on Action and select Brosix.
- Select the message you want to receive on Brosix. You can test and then publish your Zap.
It’s that simple!