Chat Live with guests on your website through Brosix Network
Benefits of Brosix Live Chat
Simple to Set up, Easy to Administer
Brosix eliminates the need for third party software by integrating your Live Chat plugin into your internal communication platform. This provides your team with a seamless communication experience, and empowers you to efficiently monitor all team communication.You can easily delegate responsibility for Live Chat communications to any number of users on your network.
These ‘agents’ engage with customers through any of the Brosix Desktop, Web Client and Mobile apps, allowing them to answer customer queries from the office or on the go. There are 10 separate communication channels available for Live Chat, allowing your team to communicate with multiple customers at once.
Once activated, Brosix automatically creates a group named “Web Guest Operators” where you can add live chat agents. This group comes with several features for more efficient live chat management:
- Administrators can add and remove agents from the group, with no upper limit.
- A dedicated chat room for the “Web Guest Operators” group can be activated which automatically updates based on users’ group status.
- Groups can be set to “any to any” status, allowing each group member to receive all other group members in his/her contact list and communicate freely with all other group members. Agents removed from the group are automatically removed from each members’ contact list.
- Groups can be set to “one to any” status, allowing one person (for example an IT manager or business owner) to see and communicate with all group members without being a live chat agent.
- Groups can be set to private allowing only group members, or a user with “one to any” status, to see the group composition.
- Always available
- Available only if an agent is online
- Available during specific business hours
Live Chat Customization
Brosix gives you several options for customizing your Live Chat plugin. There are a range of different colors available for the chat box to best match the color scheme of your website. You can also adjust the placement of the chat box on your webpage, and advanced installation options allow you to further personalize the Live Chat experience.Try Live Chat for Brosix now and boost your customer engagement!
Short review of Brosix pricing
per user per month
Try now free!
For small teams getting started. 1 agent.
Unlimited website visitors
- Text chat
- Local chat history
- Multiple Logins
- Users Activity Log
- Chat History Expiration
- Chat History Synchronization
- Profile and Password Changes
- Chat App Control
- Welcome Plugin
per user per month
$8.00 / user / month if billed monthly
For companies that want full control over their team network and the complete feature package.
- Everything in the Live Chat plan +
- Unlimited User Accounts
- Video and Audio Chat
- Chat rooms, P2P File transfer
- Screen Sharing and Screenshot
- Full Control over user accounts
- Multiple administrators
- Security levels for user data access
- Chat Rooms Control, Chat Rooms for Groups