If you want to provide excellent customer service to your customers, the best is to do it online, there is no doubt about it, as more people are searching...
A satisfied workforce is a productive one. Happy employees communicate effectively, make better decisions, and manage stress more easily. They help the business thrive and grow with efficiency. Every...
Emojis are nothing new. They’ve long dominated digital communication spaces such as email, social media, and free instant messenger chats. But as workplaces go virtual and communication becomes more...
Distractions are a universal feature of the workplace. So much so that while reading this article you’ll likely get distracted by any number of interruptions commonly fueled by digital...
The demand for communication platforms is high. Already a billion-dollar industry, the communication software sector is expected to grow at 15% between now and 2026. Corresponding with this huge...
Communication is hugely important. While few would dispute this, we tend to emphasize communicating in our personal lives. Businesses, on the other hand, often focus on how to communicate...
Before we launch into a piece about team culture, we should really make an effort to explain what it involves — so what exactly is team culture? You’ve probably...
The term “global village” was originally coined in the 60s as a creative way to describe how the world is becoming more and more interconnected, to the point where...
Meetings are a fact of life in the business world. So much so that upper management spends more than 50% of their time in meetings. Altogether, meetings account for...
