Instant Messaging Tips and Tricks

Softphone for call centers and contact centers

softphone
Enhance productivity with Brosix Softphone dialer solution Making phone calls through the Internet is the best way to increase productivity of call agents and decrease phone bills in a large scale. Brosix offers a softphone dialer solution with voice, video, and text chat features. The softphone is a solution...

Is Instant Messaging Good For Networking?

office communication
When we ask the question “Is instant messaging good for networking?”? We don’t mean contacting random people online in order to get to know more people. But we do think that networking is something that can be done through instant messaging. For example, take into consideration someone who is just starting a...

IM to communicate quickly and effortlessly

IM
How important is to be communicative Let’s face it. Some people are a bit more tech-savvy than others, as this little example demonstrates. Clearly the “chatters” had access to the internet, otherwise, they couldn’t be chatting! And that’s why instant messaging is so important – it creates instant access...

Workplace Instant Messaging Best Practices

messenger best practices
Instant messaging in the workplace differs significantly from friendly instant messaging After all, the workplace is a formal environment and instant messaging is no exception. This article will share some basic common practices and professional etiquette for instant messaging in the workplace. In informal instant messaging, it is acceptable...

Making Decisions Via Instant Messaging

brosix benefits
Why is Instant Messaging so Powerful? Instant messaging is a great tool to use when trying to make decisions, whether they be big or small, business or personal. There are several instances where your instant messaging contacts could give you advice on decisions, such as: Where to eat lunch...

Instant Messenger Security Issues and Solutions

Instant Messenger Security
Instant Messenger Security With identity theft and corporate espionage on the rise, having instant messenger security is essential now more than ever. Hackers can use instant messaging as an unchecked doorway into any computer. Once a hacker has the “in” on one computer, the instant messaging software can be...