Why are You Hesitating to Use Instant Messaging at Work?

September 28, 2017   Margaret Dobreva   General

Despite the fact that instant messaging has been around for nearly 20 years, there are still people who hesitate to get involved with this technology. This is particularly true in the business world, with some people preferring email, text messages, and face to face communication.

While there is nothing wrong with varying the way you communicate at work, here’s something to remember: instant messaging remains one of the best options, thanks to its efficiency and high level of features.

There’s nothing wrong with having some hesitation in regards to using instant messaging at work. If you are new to this idea, for example, you may not know exactly what it can do for your company.

Fortunately, once you clear the air and learn more about this technology, you’ll find it much easier to implement the perfect solution.

Don’t Hold Yourself Back

At this point, you may be looking for more information on the most common reasons for hesitation. While everyone is different in terms of their of technology and business communication, here are some of the more common reasons:

  • Lack of knowledge. Without the right knowledge of instant messaging, you may struggle to understand what exactly this can do for your company. As a result, you continue to put it on the back burner and simply hope for the best with other forms of communication. Getting over this is as simple as learning more about using an IM.
  • Employees who are pushing back. Even if you are on board with the idea of using an IM at work, your employees may not fully realize that this is something that could benefit them. You don’t want to let this stop you from changing your approach. Instead, it’s best to explain the benefits of instant messaging, giving your team a better idea of how it can make their life easier. It may be a big change at first, but most people get excited about the technology once they gain access.
  • Concerns that it will lead to more harm than good. It’s only natural to assume that employees will abuse the power of an instant messenger. You worry that instead of working that they will communicate with each other about things not associated with their job. Worst yet, you may have concerns about employees speaking with outsiders, such as friends and family. By selecting the right application, such as Brosix, you can create a private IM network that you can monitor. This puts all your fears to rest.

With so many IM features to take advantage of, hesitating to get involved could be one of the biggest mistakes you ever make from a business perspective. While you continue to hesitate and wonder what the future will bring, your competition is already using this technology to improve the way they communicate.

Take the First Step

Just because you have hesitated to use instant messaging in the past doesn’t mean that you have to continue down this road in the future. Getting started is simple: you just need to take the first step in the right direction.

For most, this means choosing an IM application and taking a closer look. Once you do this, you can then bring others into the mix.

Experimenting with an IM is not the end of the world. You are likely to find that this can change your life and company for the better, but even if you don’t you can always take a step back to assess what went wrong.

Have you hesitated to use an instant messaging tool at work in the past? How did you finally get over this? Share your personal approach and strategy in the comment section below.