Category: Instant Messaging

How to Ensure Your File Transfers Remain Secure

Ensure secure file transfer
We transmit loads of data. In fact, business today is increasingly data-driven. And in order for your organization to succeed, it isn’t just necessary to securely send, receive, and access massive amounts of data, it’s crucial. But the more you transmit, the greater the likelihood of a harmful and...

Use a Virtual Whiteboard to Reinforce Your Team Collaboration

virtual whiteboard feature
Every workplace needs the right tools to both stimulate creativity and enhance productivity. For visual learners, that means pictures, graphs, charts, demonstrations, and more. These aids, however, can actually go a long way towards keeping all your employees interested, engaged, and productive. Today, interactive technology plays a vital role...

Instant Messaging Is Transforming Customer Support

customer support and IM
The digital revolution continues to alter the technological landscape, transforming how we access information and media, conduct business, shop, and most of all, communicate. And if you’ve ever inquired about a product, made a purchase online, had an issue with one of your devices, or simply needed assistance with...

5 Tips to Boost Your Group Chatting

group chatting
Group chatting – the process of holding a conversation or discussion between multiple people in a fixed online space – has become increasingly popular in the workplace. If you’re familiar with it, you’ve likely come across some common complaints, either indirectly or firsthand. Either way, they go something like...

Why Your Chat Archives Matter

chat archives
It can be hard to keep pace with the constantly evolving business communication landscape. More and more, workplace phone calls and emails are being replaced with popular business instant messaging platforms as a way to better optimize internal communication and collaboration. And if your workplace is one of the...

Best Practices to Better Focus Your Workplace Chats

workplace chat
When your workday centers around the computer, it’s easy to get distracted, especially as more and more workplaces utilize instant messaging. The constant contact with your coworkers and peers, and with a smart phone and the internet at your fingertips, can be a recipe for time-wasting, misbehavior, and misunderstandings....

A History of Instant Messaging Apps

History of Instant messaging apps
It’s been quite a journey – from the initial trailblazing instant messaging platforms which first introduced us to real-time communication, to the contemporary apps which allow for group, voice, and video chat, the sharing of media, streamlined workplace collaboration, and so much more. While instant messaging apps don’t always...

Not Using an Encrypted Chat App? You Should Be.

Encrypted chat apps
Online communication is as much a part of our daily routine as the morning coffee. And chat apps, thanks to their real-time capabilities, have become a preferred method of communication – making it easier and more convenient to keep in touch with family and friends, as well as enhancing...