Category: Instant Messaging

Business Group chat: What Makes it Secure?

Business Group chat
When a business gets burned by a security leak for the first time, they almost always discover that an instant messaging program was used. This can come in the form of passwords being conned out of an employee, a file with a virus sent through a file transfer, or...

Trends in Telecommuting

telecommuting trends
Overall, telecommuting continues to grow in popularity with each passing year. There are many reasons for this, including the ability to save employees time while helping employers cut back on costs. Although telecommuting calls for a different approach, both by workers and the employer, it’s full of benefits that...

Use an Instant Messenger for Tech Support

nstant Messenger for Tech
You may have heard it before, but it’s worth mentioning again: instant messaging technology is one of the many places you can turn for increased business productivity. While this is available to every company, many continue to look another direction when it comes to communicating with coworkers, clients, and...

Tоp Data Security Threats of 2018 and Beyond

Essentials of Security
An effective communication strategy is more important today than ever before. This is why a growing number of companies are considering all their options, including the use of an enterprise instant messenger. However, many companies lose sight of the importance of data security. There are a variety of steps...

AIM Closing after 20 Years – What’s next?

AIM Closing down
AOL Instant Messenger, more commonly known worldwide simply as AIM, will forever be the program that gave many people their first instant messaging (IM) experience. The sounds and looks of AIM are so familiar to an entire generation, that to this day even those who stopped using the program...

Why is it Important to Invest in Customer Support?

Customer Support
There are many companies out there that take great pride in the sales and marketing process. They’ll do whatever it takes to bring new business into the fold, realizing that this is the best way to boost revenue and profits. Unfortunately, some of these companies don’t realize something else...
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