Category: Instant Messaging
Instant Messaging Is Transforming Customer Support
The digital revolution continues to alter the technological landscape, transforming how we access information and media, conduct business, shop, and most of all, communicate. And if you’ve ever inquired...
5 Tips to Boost Your Group Chatting
Group chatting – the process of holding a conversation or discussion between multiple people in a fixed online space – has become increasingly popular in the workplace. If you’re...
More Than Just a Fad – IM Proves Its Staying Power
Fads come and go, fading from the conversation almost as quickly as they enter it. And the tech world certainly isn’t immune to these hyped and insanely popular –...
Why Your Chat Archives Matter
It can be hard to keep pace with the constantly evolving business communication landscape. More and more, workplace phone calls and emails are being replaced with popular business instant...
Best Practices to Better Focus Your Workplace Chats
When your workday centers around the computer, it’s easy to get distracted, especially as more and more workplaces utilize instant messaging. The constant contact with your coworkers and peers,...
A Communication Game Changer – Why Are You Hesitating To Try IM?
If you’re new to instant messaging, you may not be aware of its advantages. Or you may be hesitant to fully commit to an unfamiliar way of communication. By...
A History of Instant Messaging Apps
It’s been quite a journey – from the initial trailblazing instant messaging platforms which first introduced us to real-time communication, to the contemporary apps which allow for group, voice,...