Category: Instant Messaging

An effective communication strategy is more important today than ever before. This is why a growing number of companies are considering all their options, including the use of an enterprise instant messenger. However, many companies lose sight of the importance of data security. There are a variety of steps...

There is no denying the fact that telecommuting continues to grow in popularity. Here’s a telling statistic shared by the United States Department of Labor Bureau of Labor Statistics: “On the days they worked in 2015, 24 percent of employed people did some or all of their work at...

AOL Instant Messenger, more commonly known worldwide simply as AIM, will forever be the program that gave many people their first instant messaging (IM) experience. The sounds and looks of AIM are so familiar to an entire generation, that to this day even those who stopped using the program...

AOL Instant Messenger, more commonly known as AIM, is set to shut down on December 15th. As one of the pioneering instant messaging platforms, they had a large following of tens of millions of users during its heyday in the late 90s and early 2000s. With the onset of...

There are many companies out there that take great pride in the sales and marketing process. They’ll do whatever it takes to bring new business into the fold, realizing that this is the best way to boost revenue and profits. Unfortunately, some of these companies don’t realize something else...

Do you have the opportunity to work from home? Are you going to take advantage of this in the near future? Do you have some concerns about remaining productive? While there are many benefits of working from home – such as the opportunity to eliminate your commute – it’s...

Do you realize the importance of providing top of the line customer support at all times? Have you come to find that this is one of the things that set your company apart from the competition? Do you want to take things to the next level? There is no...

Are you in charge of customer service for a tech company? Do you take great pride in providing your customer base and potential clients with a high level of service at all times? Even if you have achieved great success in the past, there is always room for improvement...

As a healthcare organization, it goes without saying that compliance is a big part of what you do. If being HIPAA compliant is important to your business, it’s essential that you never go down the wrong path. It only takes one mistake for your company to find itself in...

Despite the fact that instant messaging has been around for nearly 20 years, there are still people who hesitate to get involved with this technology. This is particularly true in the business world, with some people preferring email, text messages, and face to face communication. While there is nothing...