There used to be a time when video chat was nothing more than a dream for most people. And then something happened: this technology began to take off in popularity. In today’s day and age, more and more companies are using video chat for a variety of reasons. While your business may have avoided this in the past, it’s something to consider in the future. The use of online video chat doesn’t mean you have to do away with other forms of communication. However, it could definitely be something that supplements your current strategy.
Before you implement video chat technology within your company, it’s important to know how you will use it. After all, you don’t want to have a great tool at your disposal, just to realize that it’s not something you can take advantage of at the present time.
Here is the good thing: most companies find that they can use a video chat in some way, shape, or form. Even if the technology isn’t used every day, it doesn’t mean it won’t come in handy in the future.
Here are some of the most common uses of video chat:
Do you remember the days when meetings meant cramming everyone into a conference room? While there are still times when this is necessary, don’t overlook the fact that technology has changed things for the better.
Now, with the help of video chat, you don’t have to do this. Instead, you can meet with others in a face-to-face manner, all without ever leaving your computer.
This is sure to be a change from what you are used to, but it could benefit your company in many ways. If nothing else, it is an idea to implement every now and again. As you become more comfortable, you can then decide if a video chat room should be a bigger part of your communication strategy.
There is no denying the fact that there are many high level ways to communicate with coworkers. For example, you can use email, phone, and face-to-face meetings to discuss a variety of details.
However, there are times when none of these ideas are good enough. This is when you should think about the benefits of voice chat.
You don’t have to use video chat for every conversation, but you should have this technology available for the times when it makes the most sense. For example, maybe you need to speak with a coworker face-to-face but aren’t in the same state. In this case, you should use video chat to your advantage.
The sales process is never simple, but video chat can help ease the pain – even if just a little.
If you can talk your prospect into using the same video chat, this is a great way to discuss your products and/or services without the need for phone calls, emails, or personal meetings.
You may be surprised to find that many prospects are receptive to this idea, as they are looking for a better way of doing business. Remember this: it never hurts to ask. Some prospects may turn down the idea, but others are sure to get excited about what it could do for them.
Customer service is a big deal. No matter what type of business you run, you need to make sure your customers are happy at all times. One of the best ways of doing so is to provide top-notch service, which could be done via video chat.
This isn’t the right solution for every type of company, but it works well for those who sell some type of business service.
Video chat gives you the opportunity to connect in a personal manner, all without having to meet in person. Clients love this because it saves them time and money. And of course, you will feel the same way.
At Brosix, we have come to find that many of our customers love our video chat feature. For this reason, they use it on a daily basis to connect with coworkers, clients, prospects, and many others.
The best thing about this is the “instant communication.” Here is what we have to say about this on our video chat page:
“Sometimes hearing the voice of your party is not enough. You need to see the face to experience a full face-to-face meeting. Besides hearing the laughter, you want to see the smiles.
By using the video chat feature, you can organize a face-to-face meeting and all you need is a web cam.
You can open several video sessions at the same time with different people. The only restriction is the bandwidth of your Internet connection.”
As you can see, ease of use is a big deal. Getting started with a Brosix video chat is a basic three-step process:
At that point, you can start a new session with the other party. It really is that simple.
At this point, you have a better idea of why video chatting is becoming so popular. If you are still on the fence for any reason, here are five questions to answer:
By answering these questions, everything will soon come together in your mind.
With so many ways to use video chat, you may find yourself relying on this technology more often than you ever imagined.
It’s 2016 and technology is the name of the game. Why not give video chat technology the attention it deserves?