Technological advances over the years have changed the workplace and, as a result, the way we communicate. One such innovation – video chat – has the power to bring individuals, teams, and organizations closer together and enhance efficiency and productivity in the process.
Of course, video chat should never serve as a replacement for human contact, but rather as a substitute when circumstances render in-person communication logistically impractical or impossible.
Video chat is a great stand-in when issues like distance and cost present a logistical challenge to gathering in-person, but email and instant messaging are otherwise too impersonal.
By connecting the relevant parties in real time, video chats provide an opportunity for insight, feedback, personal discussions, and collaboration – action which is delayed, or can’t be made altogether, when participants have to book flights, traverse lengthy distances, and then manage ground transport, lodging, and meals; and that’s before you can get down to business at hand.
By utilizing video technology to connect with stakeholders, you can:
First impressions matter.
Video chats allow your organization to better shape the way future employees see the company. What’s more, in instances where in-person interviewing, onboarding, and training isn’t possible, video chats provide a solution that’s engaging, flexible and less burdensome to each party involved.
During a daily stand-up meeting, or Scrum, team members briefly address what they’ve accomplished since the last Scrum, what they’ll accomplish until the next Scrum, and what challenges or barriers may impede progress.
Though routine in many tech companies, the principle of Scrum works for myriad other non-tech teams or organizations, too. And while it may not be possible or practical to keep in touch with remote teams or employees on a daily basis, a weekly scrum via video chat helps distributed teams eliminate convoluted group emails, preserve face to face interactions, and more efficiently:
Sometimes it’s just easier to explain a complicated situation face to face. Even with distributed teams, or in instances when IT or support teams are offsite, video chat makes this possible.
Adding video chat to your internal support procedure allows those in need of support to explain the situation more precisely and concisely than an email or instant message. The support team, on the other hand, can more personally diagnose and address the issue.
In addition, by screen sharing or sending a screenshot of the issue or solution at hand, the support specialist gains vital information – like device, OS, and browser, for instance – while the team member gets a more visual demonstration of the solution; allowing for the more effective resolution of support-related issues.
Just as meetings used to only transpire in-person, there was a time when the very idea of distance learning was unheard of. Thanks to technology and innovations like video chat, though, those days are long done.
A video chat solution coupled with real-time communication and collaboration tools more than just allows for the seamless delivery of lessons and instruction. It also enables the sharing of assignments, collaboration on projects, and discussion of questions and topics; aspects fundamental to any educational program.
By utilizing an all-in-one communication and collaboration solution, online instructors can:
Whether you’re in the planning or closing stages of a project or initiative, carrying out day to day administrative duties, or you just want to brainstorm ideas for a presentation at an upcoming conference, video chats enable visual team collaboration that’s more real, meaningful, and productive.
When fused with collaboration tools like a virtual whiteboard, screen sharing, and more, a video chat solution like Brosix Instant Messenger, as an example, not only allows for the real-time communication of essential information, but enables dynamic teamwork, as well.
As these use cases demonstrate, an effective video chat solution helps you in many ways – whether you’re an entrepreneur running a small startup or a large organization with distributed teams and offices in multiple locations; or anything in between.
By enabling communication that’s more personal, meaningful, and impactful, video chats can enhance team collaboration and cohesion, organizational performance, and even cost savings.