Why to use am instant messenger for workplace

7 Reasons to Use a Work Instant Messenger

As a professional, you’re aware of the importance of fast, efficient, and productive communication. Yet many people continue to fall short in this area. While the reasons could vary, it may simply be that they’re not using the right tools.

Fortunately, advances in technology can empower your employees to be even more productive and collaborative at work. One such technology – instant messaging (IM) – is on the rise, not just with individuals but rather in workplaces all over.

The Radicati Group reports that:

In 2019, the number of worldwide IM accounts (not including Mobile Messaging) total over 7.0 billion. This figure is expected to grow at an average annual rate of about 6% over the next four years, and reach over 8.9 billion by the end of 2023.

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Building off of this growth, instant messaging solutions geared toward the work environment allow users to not only communicate, but also collaborate in a highly efficient manner through a range of features beyond simply sending and receiving messages.

As solutions become increasingly feature-rich offering real-time messaging, voice and video capabilities, collaboration tools, and stronger security, more and more companies are realizing that instant messaging is one of the best ways for their workers to communicate.

Why You Should Use Instant Messaging at Work

Businesses and employees alike can realize specific advantages when deploying instant messaging technology in a work setting. The benefits of instant messaging extend to companies of all sizes and span a variety of industries.

By creating an environment that’s collaborative and administrative, workplace messengers increase team communication and productivity. But that’s not all. To fully realize why you should use this beneficial technology, explore below 7 reasons to use instant messaging at work.

1. Instant Communication

The speed of communication in the office is crucial, as many work functions depend on your employees’ ability to quickly ask for and receive information. Instant messaging allows you to communicate with others in real time, with no delays such as those associated with email communication. As long as the other person is available, you can hold a conversation instantly, meaning quicker and more efficient communication.

2. Improved Efficiency and Productivity

Companies thrive on the productivity of their employees, and this is certainly the case for yours. If you’re wondering how to increase your employees’ productivity, an instant messenger for work can be the right tool for your team. With workplace messaging technology, team members can communicate efficiently and stay engaged, both key factors for increasing productivity.

And as workplaces today teem with productivity killers, you need every possible advantage at your disposal. When used to its maximum potential, instant messaging at work can mitigate:

  • Unproductive multitasking
  • Ineffective meetings
  • Inefficient communication channels

In turn, your team can reinvest that added time and energy into their work and their well-being.

3. To Save Money

save money by using work IM

It’s no secret, startups and small or mid-sized companies need to constantly reduce small business costs just to survive. In many instances, instant messaging can help you trim inefficient overhead and operating expenditures.

  • Consolidate your toolkit by harnessing the power of all-in-one instant messengers for work, featuring real-time communication channels and collaboration tools in one package
  • Take advantage of video calling and its abundant use cases to reexamine and potentially eliminate expensive phone plans
  • Utilize collaboration tools and create whiteboard conferences and screen-sharing presentations to replace costly in-person meetings where travel is involved

4. People Like Using It

Simply put, people enjoy using instant messaging. For starters, it’s familiar. IM technology is so much a part of everyday life that most of your employees will feel completely at ease messaging each other at work.

It can also be exciting to know that you’re using dynamic, cutting-edge technology. For example, video calls, virtual whiteboards, and instant messages can all facilitate interactive team-building activities like virtual quizzes and games. Or you could use the technology to check in with remote or international teams around their holidays, sharing virtual cafe sessions or meals.

5. Communicate with Remote Workers

Companies today are allowing more and more people to work from home, or employing entirely remote teams altogether. While keeping employees engaged is crucial for the success of any enterprise, often companies neglect remote employees in their engagement efforts.

Working with employees only through email and the occasional phone call leaves remote team members feeling disconnected and isolated. Choosing an instant messenger for work, however, ensures that all of your employees, regardless of their location, have the means to communicate meaningfully.

Moreover, solutions featuring collaboration tools can facilitate interactive teamwork and even streamline mundane processes like remote meetings.

[Read these work from home tips to maximize communication, teamwork, and productivity.]

6. Full of Features

All in One features package

High-performance workplace instant messengers are equipped with a rich set of features, and more are being developed by the day.

Screen-sharing and instant screenshot simplify how-to explanations, visual demonstrations, and many tech support processes. Peer-to-peer unlimited size file transfers eliminate annoying size and data restrictions, as well as vulnerable third-party servers and cloud databases.

Odds are that whatever your communication and collaboration needs are, there’s a feature that will help you meet them.

7. Easy to Implement and Administer

The time needed to set up and administer a workplace messaging network has been greatly reduced over the years. Nowadays, you can get a private team network up and running within a matter of minutes, instantly allowing you to not only take full advantage of the technology, but also administer who can join the platform.

What’s more, robust enterprise tools provide you control over contacts, shared chat spaces, and the features to which users have access. You can even designate multiple administrators and set specific data security levels.

Is Instant Messaging at Work Right for Your Team?

These 7 reasons should provide you the basis to decide whether instant messaging at work is right for your employees. But to get a full idea of what it can bring to your workplace, the best thing you can do is experiment with the technology yourself. You might just uncover another reason not mentioned here!

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If you’re still on the fence, give Brosix a try. It’s a highly capable, secure, and customizable instant messenger geared towards workplaces and teams of all types. Check it out!

Nikola Baldikov
Nikola Baldikov

Nikola Baldikov is a Digital Marketing Manager at Brosix, specializing in SAAS marketing, SEO, and outreach strategies. Besides his passion for digital marketing, He is an avid fan of football and I love to dance. Connect with him on LinkedIn or Twitter at @baldikovn